Information is the lifeblood of every organization. AIIM has long held that that “Information is your most important asset.” Many have argued that “Data is the new oil;” in Infonomics, Doug Laney argues that data is more valuable than oil. Yet for too many organizations, data and information are managed more like your junk drawer or your garage: you don’t really know what’s in there, you certainly can’t find anything, and you probably haven’t touched most of it since you put it there.

This course will help you to clear a path to the information that matters and that you need to do your job. Through lectures, exercises, and group discussions, you’ll come to understand how to take control of the things you can and mitigate the things you can’t. You’ll determine the information management strategies that will work for you, in your role, at your organization. And you’ll learn just enough more to be able to have confident conversations with your colleagues in IT, records management, and other specialist information management disciplines.

Course objectives

The Fundamentals of Information Management course covers everything you need to become more productive, more effective, and more efficient in your information-heavy processes. You’ll learn how to:

  • Create, organize, store, retrieve, and share information effectively
  • Leverage information to improve business outcomes
  • Make better decisions based on more trustworthy information
  • Streamline and improve critical business processes
  • Manage information to support legal, regulatory, and operational requirements
  • Ensure access to information assets now… and in the future

Course topics include

  • Introduction to Information Management
  • How to Select the Right File and Storage Formats to Support Your Business Outcomes
  • How to Improve Your Collaboration Processes
  • Where Do You Put Your Stuff? An Introduction to File Repositories
  • How to Organize Your Information Efficiently
  • Improving Your Ability to Find the Information You Need
  • Putting Information to Work
  • How to Keep Your Information Safe
  • The Role of Policies and Procedures in Effective Information Management
  • What to Keep, How Long to Keep It, What to Do with It

This interactive course reinforces student learning through demonstrations, exercises, hands-on labs, quizzes, and an optional comprehensive assessment. Students will also receive:

  • Guidelines, checklists, and templates you can use immediately
  • Lists of resources for each module, including standards, books, websites, and blogs
  • Access to monthly office hours and on-demand email support
  • Access to the Fundamentals of Information Management Slack channel 
  • For cohort-based groups, access to a special cohort Slack channel